Installation Instructions…

…for Windows:

1. Click the link above and download the software as a single executable file. Save it anywhere you’d like.

2. Launch the downloaded software. It will install the FTDI driver to your computer. You may be prompted to enter your password to give the installer permission to do so.

3. You can now plug in your Stratus, wait for it to boot (the Status LED will turn white and then blue or off), and click the “Get Devices” button in the Cerillo Device Manager software.

4. You delete the original FTDI executable file you downloaded.

…for macOS:

Please see FTDI’s macOS installation instruction video here.

…for Linux:

Please see FTDI’s Linux installation instruction video here.

Frequently Asked Questions:

What’s an FTDI driver?

Future Technology Devices International is a company which makes a great deal of internal device interface components. We use some of their chips in Cerillo devices. Sometimes, a computer may not have the right software already installed to recognize that chip and “speak its language” – this missing piece of software is called a “driver” and needs to be installed.

What if I don’t have permission to install drivers on my computer?

Ideally, you should contact the administrator of your machine to allow the driver to be installed. FTDI is a reputable company and its software is minimal and poses no known risk to any system. However, Cerillo’s software can be run on any computer, including a personal one, so you can use your Cerillo devices on any computer which you do have installation access to.

The FTDI download page has a lot of information; what do I click?

If possible, select one of the download packages linked directly at the top of this page. If none of those options are appropriate, and you must use FTDI’s download site, you should first identify what operating system your computer runs, and what processor type it uses. The most common processor types are “x86” (32-bit; older computers) and “x64” (64-bit; all modern computers). Find the row that starts with your operating system, and check to see if the “Comments” column all the way to the right has installation instructions. If it does, follow those. If not, you can click the link at the intersection of your operating system’s row and your processor’s column. If you are not sure how to proceed with the resources given by FTDI, please consult your system administrator, FTDI, or other technical support for assistance. Cerillo is unfortunately unable to offer support for FTDI driver-related issues.

On Windows, my device still hasn’t shown up!

Occasionally on Windows, even after installing the FTDI driver, you may need to manually set it to be recognized by the system correctly as a “COM Port” or serial port. To set it up, do the following:

1. Plug your Cerillo device into the computer

2. Open the Device Manager. If you are not familiar with the Device Manager, please see Microsoft’s brief description and instructions to access it here

3. Expand the directory item for “Ports (COM & LPT)” and take note of the ports listed. You do not need to do anything other than note what ports are there for later comparison.

4. Expand the directory item for “Universal Serial Bus controllers”

5. Find the item called “USB Serial Converter”

6. Right-click “USB Serial Converter” and select “Properties”

7. Navigate to the “Advanced” tab

8. Enable the checkbox next to “Load VCP”

9. Click OK. The Device Manager may reload on its own, but you should unplug and re-plug your Cerillo device regardless.

10. You should now have a new entry under “Ports (COM & LPT)”. This is your Cerillo device, and it will now be recognized by Cerillo software.